Return and Refund Policy

At WealthCare Heroes, we aim to provide high-quality products and excellent customer satisfaction. If for any reason you are not completely satisfied with your purchase, we are here to help. Please read the following guidelines regarding returns and refunds for both supplements and digital products.

1. Eligibility for Returns

• Supplements: You may return unopened, unused, and sealed supplements in their original packaging within 30 days of the delivery date for a full refund.
• Digital Products: Due to the nature of digital products (e.g., courses, eBooks, downloads), they are generally non-refundable. However, if there is a technical issue that prevents access or use, we will work with you to resolve the issue or provide a refund if necessary.

2. Return Process

To initiate a return:

1. Contact us at wealthcareheroes@gmail.com with your order number, reason for return, and any applicable details (e.g., product defect or issue).
2. Once we approve your return, we will provide instructions on where to send the returned items.
3. Please ensure that the returned product is securely packaged. You are responsible for return shipping costs unless the product is defective or incorrect.

3. Refund Process

Once we receive and inspect your returned item, we will notify you via email about the status of your refund. If approved, your refund will be processed within 7-10 business days to your original payment method.

Non-Refundable Items:

• Shipping charges are non-refundable unless the item was damaged or incorrect.
• Opened or used supplements cannot be returned for a refund.
• Digital products are non-refundable unless there is a technical issue that cannot be resolved.

4. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at wealthcareheroes@gmail.com within 48 hours of receiving the item. We will arrange for a replacement or issue a full refund, including return shipping costs, if necessary.

5. Late or Missing Refunds

If you haven’t received your refund after the designated processing period, please check with your bank or credit card provider as refunds can take time to post. If you’ve done this and still have not received your refund, please contact us at wealthcareheroes@gmail.com.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at wealthcareheroes@gmail.com.

7. Contact Information

For any questions or concerns about your return, refund, or exchange, feel free to reach out to us at wealthcareheroes@gmail.com. We’re here to assist you!